Both were extremely knowledgeable regarding the greater Folsom area and recent activity. They set the selling price which we felt was slightly aggressive and we were successful in getting the number.
An early challenge was a neighbor listed and sold their house at a substantially lower /sq. ft. price about a week before ours went up. Dawn was adamant that they left money on the table and convinced us that our selling price was appropriate. Next to the actual sell itself Carol and I were pleased with the constant updates provided and responses to our questions as we moved along.
I should mention that we were out of town during the height of the process but never felt we were out of touch. Highly recommend them especially for anyone in the Folsom or El dorado Hills communities.